Educational Supervision as Internal Quality Assurance Mechanism: Conceptualizing the Quality Assurance-Based Supervision Cycle (QASC) for Quality Education (SDG 4)

Authors

  • Hilmi Qosim Mubah Universitas Negeri Madura Author
  • Yatim Riyanto State University of Surabaya Author
  • Erny Roesminingsih State University of Surabaya Author

DOI:

https://doi.org/10.63230/jocsis.2.3.260

Keywords:

Educational Supervision , Internal Quality Assurance , Organizational Learning, Quality Governance , Continuous Quality Improvement

Abstract

Objective: To examines how educational supervision functions as an organizational quality assurance mechanism within the Internal Quality Assurance (IQA) system and develops a conceptual framework explaining how supervision contributes to sustainable educational quality beyond improving teacher performance. Method: Employed a qualitative case study at MTsN 1 Pamekasan, Indonesia, to explore educational supervision within the Internal Quality Assurance system. Data were gathered between September 2025 and June 2026 through semi-structured interviews with 11 informants. Classroom observations and institutional documents were used to enrich the interview data. The analysis followed the interactive approach of Miles, Huberman, and Saldaña, while the credibility of the findings was strengthened through source triangulation, method triangulation, member checking, peer debriefing, and a comprehensive audit trail. Results: To identified that shape quality-oriented educational supervision: evidence-based supervision planning, collaborative supervision practices, organizational learning, and continuous quality improvement. These processes demonstrate that supervision extends beyond monitoring classroom instruction by generating organizational evidence that supports professional learning, institutional decision making, policy refinement, and the ongoing implementation of Internal Quality Assurance. Novelty: The principal contribution of this study is the development of the Quality Assurance-Based Supervision Cycle (QASC), a conceptual framework explaining how educational supervision, organizational learning, and Internal Quality Assurance operate as an integrated and continuous cycle. The framework offers a broader perspective by positioning educational supervision not merely as a strategy for improving teachers' instructional practices, but as an evidence-informed organizational governance mechanism that drives sustainable educational quality improvement.

References

Antunesa, H. de J. G., & Pinheiro, P. G. (2020). Linking knowledge management, organizational learning and memory. Journal of Innovation & Knowledge, 5(1), 140–149. https://doi.org/10.1016/j.jik.2019.04.002

Asamoah, M. K., Ansong, J. D., Mackin, E., Agyekum, B., & Eshun, S. N. (2025). The influence of quality assurance on achieving development education goals. Discover Education, 4(8), 1–29. https://doi.org/https://doi.org/10.1007/s44217-025-00694-1

Babuta, A. I., & Rahmat, A. (2019). Peningkatan kompetensi pedagodik guru melalui pelaksanaan supervisi klinis dengan teknik kelompok. Al-Tanzim : Jurnal Manajemen Pendidikan Islam, 3(1), 1–28. https://doi.org/https://doi.org/10.33650/al-tanzim.v3i1.496

Berger, A. A. (2015). Media and Communication Research Methods: An Introduction to Qualitative and Quantitative Approaches. SAGE Publications.

Bernardoa, B. M. V., Mamedeb, H. S., Barrosoa, J. M. P., & Santos, V. M. P. D. dos. (2024). Data governance & quality management Innovation and breakthroughs across different fields. Journal of Innovation & Knowledge, 9(2), 23-33. https://doi.org/10.1016/j.jik.2024.100598

Bouranta, N., Psomas, E., & Antony, J. (2021). Findings of quality management studies in primary and secondary education : A systematic literature review. The TQM Journal, 3(3), 1-19. https://doi.org/10.1108/TQM-02-2020-0020

Creswell, J. W. (2016). Research Design: Pendekatan metode kualitatif, kuantitatif, dan campuran (4 Terj. ol). Pustaka Pelajar.

Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry & research design: Choosing among five approaches. Sage Publication, Inc.

Deming, W. E. (2000). Out of the crisis. First MIT Press Cambridge.

Elrayah, M., & Semlali, Y. (2023). Sustainable total reward strategies for talented employees’ sustainable performance, satisfaction, and motivation: Evidence from the educational sector. Sustainability, 15(2), 1605. https://doi.org/10.3390/su15021605

Flick, U. (2014). The SAGE handbook of qualitative data analysis. In Research Methods for Public Administrators. SAGE Publications Ltd.

Glickman, C. D., Gordon, S. P., & Ross-Gordon, J. M. (2013). The basic guide to supervision and instructional leadership (3rd ed.). Pearson.

Habibi, Arismunandar, Rahman, A., & Darmawangsa, A. (2022). Internal quality assurance management as a strategy for achieving national education standards through the principle of continuous improvement. Al-Tanzim: Jurnal Manajemen Pendidikan Islam, 6(2), 531–543. https://doi.org/http://doi.org/10.33650/al-tanzim.v6i2.3512

Hallinger, P. (2019). Science mapping the knowledge base on educational leadership and management from the emerging regions of Asia , Africa and Latin America , 1965 – 2018. Educational Management Administration & Leadership. https://doi.org/10.1177/1741143218822772

Hallinger, P., & Hammad, W. (2019). Knowledge production on educational leadership and management in Arab societies: A systematic review of research. Educational Management Administration and Leadership, 47(1), 20–36. https://doi.org/10.1177/1741143217717280

Hallinger, P., & Kovačević, J. (2019). Science mapping the knowledge base in educational leadership and management : A longitudinal bibliometric analysis , 1960 to 2018. Educational Management Administration & Leadership, 49(1). https://doi.org/10.1177/1741143219859002

Han, J., & Jin, L. (2025). Reconceptualizing supervisory relationships in graduate education: The role of interpersonal emotion regulation in supervisor-student interactions. International Journal of Educational Research, 132, 102650. https://doi.org/https://doi.org/10.1016/j.ijer.2025.102650

Hoque, K. E., Banu, H., Kenayathulla, B., Subramaniam, M. V. D., & Islam, R. (2020). Relationships between supervision and teachers’ performance and attitude in secondary schools in Malaysia. Sage Open, 10(2). https://doi.org/10.1177/2158244020925501

KLAK, M. (2021). Conceptual principles of learning organization. Modern Management Review, 26(4), 47–59. https://doi.org/https://doi.org/10.7862/rz.2021.mmr.24

Korhonen, T., J¨a¨askel¨ainen, A., Laine, T., & Saukkonen, N. (2023). How performance measurement can support achieving success in project-based operations. International Journal of Project Management, 41(December 2022). https://doi.org/10.1016/j.ijproman.2022.11.002

Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage Publication, Inc.

Liu, Y., Bellibas, M. S., & Gumus, S. (2021). The effect of instructional leadership and distributed leadership on teacher self-efficacy and job satisfaction: Mediating roles of supportive school culture and teacher collaboration. Educational Management Administration and Leadership, 49(3), 430–453. https://doi.org/10.1177/1741143220910438

Lorensius, L., Anggal, N., & Lugan, S. (2022). Academic supervision in the improvement of teachers’ professional competencies: Effective practices on the emergence. EduLine: Journal of Education and Learning Innovation. https://doi.org/10.35877/454ri.eduline805

Mafratoglu, R., Altinay, F., Koc, A., Dagli, G., & Altinay, Z. (2023). Developing a school improvement scale to transform education into being sustainable and quality driven. SAGE Open, 1(March), 1–14. https://doi.org/10.1177/21582440231157584

Marno, Ghoffar, M. A., & Fitriah, N. (2024). Improving teacher performance : An overview of supervisory behavior in artistic supervision. Al-Tanzim: Jurnal Manajemen Pendidikan Islam, 8(1), 256–269.

Merriam, S. B., & Tisdell, E. J. (2016). Qualitative research: A guide to design and implementation (4th ed.). Jossey-Bass.

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publication, Inc.

Mondal, B. (2020). Collaborative leadership and its impact on school improvement : A critical analysis. International Journal of Current Research in Education, Culture and Society, 4(2), 32–41.

Nurhuda, Gazali, N., Abdullah, K. H., Saad, N., Setiawan, E., & Lobo, J. (2023). Retrospective of five years research of school leadership in Asia (2018–2022): A scientometric paradigm. International Journal of Evaluation and Research in Education, 12(3), 90–98. https://doi.org/10.11591/ijere.v12i3.26350

Oakland, J. S. (2014). Total quality management and operational excellence (4th ed.). Routledge.

Palinkas, L. A., Horwitz, S. M., Green, C. A., Wisdom, J. P., Duan, N., Hoagwood, K., Angeles, L., & Northwest, K. P. (2016). Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. HHS Public Access, 42(5), 533–544. https://doi.org/10.1007/s10488-013-0528-y

Patton, M. Q. (2015). Qualitative research & evaluation methods (4th ed.). Sage Publication, Inc.

Psomas, E., & Antony, J. (2017). Total quality management elements and results in higher education institutions The Greek case. Quality Assurance in Education, 25(2), 22-36. https://doi.org/10.1108/QAE-08-2015-0033

Rahman, A. (2021). Controlling supervisi dan pengawasan dalam pendidikan. JURNAL PILAR: Jurnal Kajian Islam Kontemporer, 12(2), 543–587. https://doi.org/10.3139/9783446441064.013

Renting, N., Jaarsma, D., Borleffs, J. C. C., Slaets, J. P. J., Schotanus, J. C.-, & Gans, R. O. B. (2023). Effectiveness of a supervisor training on quality of feedback to internal medicine residents : A controlled longitudinal multicentre study. BMJ Open, 13(9), 1–6. https://doi.org/10.1136/bmjopen-2023-076946

Rini, P. P., Sudadio, & Muhyidin, A. (2025). Quality assurance in higher education : Best practices, challenges, and future directions. PPSDP International Journal of Education, 4(1), 53–74. https://doi.org/https://doi.org/10.59175/pijed.v4i2.869

Rohman, F., Noermijati, N., Mugiono, M., & Soelton, M. (2023). The role of quality assurance in improving the distribution of organizational performance. Uncertain Supply Chain Management, 11, 237–248. https://doi.org/10.5267/j.uscm.2022.10.003

Sakuroh, L., Marlina, R., Krismayanti, Y., & Adiningsih, N. U. (2026). Quality assurance transformation in higher education institutions : Linking accreditation, digitalization, and organizational performance. Socius: Jurnal Penelitian Ilmu-Ilmu Sosial, 3(8), 295–305. https://doi.org/https://doi.org/10.5281/zenodo.19380713 Quality

Salim, N. Z. (2025). Supervisi akademik berbasis pendekatan kolaboratif dalam meningkatkan mutu administrasi pembelajaran guru MTs. Journal of Innovative and Creativity, 5(2), 1774–1782.

Sallis, E. (2006). Total quality management in education. IRCiSoD.

Saycon, K. P., & Muegna, K. J. R. (2026). School heads ’ instructional supervision and teaching competence of elementary teachers in Kapalong East District : A convergent parallel study. International Journal of Multidisciplinary Educational Research and Innovation, 04(02), 721–745. https://doi.org/https://doi.org/10.64637/632421

Shengnan, L., & Hallinger, P. (2021). Unpacking the effects of culture on school leadership and teacher learning in China. Educational Management Administration and Leadership, 49(2), 214–233. https://doi.org/10.1177/1741143219896042

Siagian, N., Amin, H., Munawati, S., Syafruddin, & Suprihatin. (2025). School principal supervision and teacher professionalism : A study on leadership in Islamic schools. Munaddhomah: Jurnal Manajemen Pendidikan Islam, 6(2), 223–237.

Spillane, J. P., & Ortiz, M. (2019). Perspectiva distribuida del distributed perspective of leadership and school management: Crucial elements and implications. Revista Eletrônica de Educação, 13(1), 169–181. https://doi.org/10.14244/198271993070

Stosich, E. L., Bocala, C., & Forman, M. (2017). Building coherence for instructional improvement through professional development : A design-based implementation research study. Educational Management Administration & Leadership, 1–17. https://doi.org/10.1177/1741143217711193

Sukainten, R. A., Ummah, I. N., Sadat, F. A., & Maryati, D. S. (2023). Proses dan teknik supervisi pendidikan Islam. Tanzhimuna, 2(2), 221–235. https://doi.org/10.54213/tanzhimuna.v2i02.198

Triana, N. (2025). Principal supervision in improving teachers ’ professional competence : A systematic review of the literature. PPSDP International Journal of Education, 4(2), 692–702. https://doi.org/https://doi.org/10.59175/pijed.v4i2.566

Wang, Y., & Fan, Z. (2025). The impact of communities of practice on professional development among chinese teachers : A mixed-methods longitudinal study. SAGE Open, 15(3), 1–22. https://doi.org/10.1177/21582440251359824

Wells, J. C. (2021). Education leading organizational learning. HCA Healthcare Journal of Medicine, 2(1), 29–33. https://doi.org/10.36518/2689-0216.1245

Wulandari, T. A., Yaseen, M., Wafi, A., Nurhadi, A., Mubah, H. Q., & Ratnawati, R. (2023). Implementation of educational supervision to improve teacher performance: A comparative study at Indonesian and Pakistani school. Re-JIEM (Research Journal of Islamic Education Management), 6(1), 29–42. https://doi.org/10.19105/re-jiem.v6i1.8714

Yin, R. K. (2021). Studi kasus; desain & metode-terj. M. Djauzi Mudzakir. PT RajaGrafindo Persada.

Published

2026-07-14

Issue

Section

Articles

How to Cite

Educational Supervision as Internal Quality Assurance Mechanism: Conceptualizing the Quality Assurance-Based Supervision Cycle (QASC) for Quality Education (SDG 4). (2026). Journal of Current Studies in SDGs, 2(3), 260. https://doi.org/10.63230/jocsis.2.3.260